This section gives advice on what help we can provide if you do get into difficulty during your time in Cameroon. We offer help which is appropriate to the individual circumstances of each case, including:

• issuing replacement passports;
• providing information about transferring funds;
• providing appropriate help if you have suffered rape or serious  assault, are a victim of other crime, or are in hospital;
• helping people with mental illness;
• providing details of local lawyers, interpreters and doctors and  funeral directors;
• doing all we properly can to contact you within 24 hours of being  told that you have been detained;
• offering support and help in a range of other cases, such as child  abductions, death of relatives overseas, missing people and  kidnapping;
• contacting family or friends for you if you want; and
• making special arrangements in cases of terrorism, civil  disturbances or natural disasters.

UK law says we have to charge for some services. Consulates display the current fees and the standards of service you can expect.

However We cannot...

• get you out of prison, prevent the local authorities from  deporting you after your prison sentence, or interfere in criminal  or civil court proceedings;
• help you enter a country, for example, if you do not have a visa  or your passport is not valid, as we cannot interfere in another  country’s immigration policy or procedures;
• give you legal advice, investigate crimes or carry out searches  for missing people, although we can give you details of people who  may be able to help you in these cases, such as English-speaking  lawyers;
• get you better treatment in hospital or prison than is given to  local people;
• pay any bills or give you money (in very exceptional circumstances  we may lend you some money from public funds, which you will have  to pay back);
• make travel arrangements for you, or find you work or  accommodation; or
• make business arrangements on your behalf.